OUR TECHNOLOGY

Used by Clearway Health’s teams of embedded pharmacy patient liaisons and pharmacists, Charter, is intuitive and easy to use with automated workflow processes. Designed by specialty pharmacy , Charter offers a clean, intuitive and longitudinal view of the patient journey.  The specificity of the workflows streamlines patient enrollment and simplifies tracking medication access and usage, saving valuable time and effort.

With Charter, it’s efficient and easy to manage medication accessibility, track and prioritize tasks and role-based workflows, and analyze actionable data. Charter provides a real-time view to monitor patient prescriptions and fulfillment, and document patient demographics and financial assistance needs.

Health system stakeholders benefit from Charter by having access to detailed specialty pharmacy performance dashboards. The dashboards provide an analytical overview of both financial, operational and clinical performance.  Partnering with Clearway Health’s team, you can understand the full specialty pharmacy patient population and financial opportunity, have a clinically integrated view of patient outcomes and ensure prescribed medications are available to your patients by your health system.

Providers and care teams who interface with Clearway Health’s team are seeing the results of utilizing Charter to identify patients with a new diagnosis or newly receiving treatment that requires specialty pharmacy. Our unique patient identifier functionality, is the first step to connect patients to a more holistic approach to navigating their care plan.  Once identified,  patients are continually supported while prescribed their specialty medication. Charter supports disease-state specific clinical initiatives with the data to drive them forward.

Clearway Health follows a people-first approach to technology. Charter enables our services and puts the patient and our care teams at the center of our care model.

Patients benefit from consistent communication about their medications, ongoing analysis of their medication needs and assistance helping them access their medications, including health plan, PBM and manufacturer assistance, if needed. Clearway Health’s teams use Charter to triage patient medication needs, prompt the review of insurance coverage and copay amounts, and identify opportunities for financial assistance. The system tracks different financial options for patients and streamlines assistance to ease this burden.